Media on Demand

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Adobe EPUB eBook

The Basics

Adobe PDF eBook

The Basics

OverDrive WMA Audiobook

The Basics

OverDrive MP3 Audiobook

The Basics

OverDrive Music

The Basics

OverDrive Video

The Basics

Unable to find the answers to your questions in any of the above help categories? Please contact support with a detailed description of your problem or question.

In order to facilitate troubleshooting, please include the following information in your correspondence:

Steps to reproduce the problem (in as much detail as possible)
Exact text of any error message (screen shots are helpful)
URL(s) of any error page(s) you encounter
Library card number
Title(s) of problem download(s)
Applicable software version (this information can typically be found under Help > About.)
Operating system (Mac® OS 10.6.2, Windows® 7, Windows Vista®, Windows XP, etc.)
Internet browser and version (Internet Explorer® 8.0, Firefox® 3.0, etc. In most browsers, find this under Help > About.)
If applicable, device type and operating system


	This is an Advantage title. While it is available to patrons of your library, it may not be available to all libraries.


	This is an Advantage title. While it is available to patrons of some libraries, it may not be available to all libraries. Sign in to see if this is available to patrons of your library.


	This is an Advantage title. While it is available to patrons of some libraries, it is not available to patrons of your library at this time.


	This is an Advantage title. While it is available to every patron in this consortium some libraries may have additional copies available. Sign in to see if additional copies are available to patrons of your library.